Privacy Policy

Introduction

This Privacy Policy ("Policy") outlines how The Skillful Fence ("Company") collects, uses, stores, and discloses your personal data. We are committed to protecting your privacy and ensuring the responsible use of your information.

1. Collection of Personal Data

We collect personal data about you in accordance with the following lawful bases:

Consent: When you submit information through our website forms, you provide your consent for us to collect and use that data for specific purposes, as outlined below.
Legitimate interests: We have a legitimate interest in processing some data to fulfill our contractual obligations and operate our business effectively, while ensuring your privacy is protected.

The categories of personal data we collect, and the purposes for which we use them, are as follows:

Information you provide:
Name, last name, email, phone number: To contact you, discuss your fence project, and provide service quotes.
Address: To provide accurate service estimates, including potential material delivery costs.
Information about your fence project: To understand your specific needs and requirements, and offer tailored solutions.
Any other data you provide: To fulfill any additional requests or provide customer service.
Information we collect automatically:
IP address, browser type, operating system, date and time of visit, pages visited: To analyze website usage, improve website performance, and personalize your browsing experience without infringing on your privacy.

2. Use of Personal Data

We use your personal data for the following purposes:

To fulfill contractual obligations:
Process your order and complete your requested fence project.
Communicate with you regarding appointments, project updates, and billing.
To provide customer service:
Respond to your questions and address any concerns.
Offer additional product or service information relevant to your project needs.
To improve our services:
Analyze website traffic and user behavior to identify areas for improvement.
Develop new products and services based on customer feedback and market trends.
Personalize your website experience by tailoring content or offering relevant suggestions based on your browsing history (without compromising your privacy through identifiable data).

3. Disclosure of Personal Data

We will not sell or rent your personal data to third parties. We may disclose your data only in the following cases:

Service providers: We may share your data with trusted third-party service providers who assist us in operating our business and fulfilling customer requests, such as payment processors or contractors involved in your fence project. These providers are contractually obligated to maintain the confidentiality and security of your data.
Business partners: In certain limited situations, we may share your data with business partners to offer complementary services or solutions that may be of interest to you. We will only do so with your prior consent and provide clear options to opt out of such sharing.
Legal requirements: We may disclose your data if required by law, court order, or to investigate suspected illegal activity.
Merger or acquisition: In the event of a company merger, acquisition, or asset sale, your data may be transferred to the new owner, but we will ensure such transfer complies with applicable data protection laws.

We take all reasonable steps to ensure that any third parties we share your data with are compliant with relevant data security and privacy regulations.

4. Your Rights

You have certain rights regarding your personal data:

Access: You can request access to your personal data to know what information we hold about you.
Rectification: You can request to correct any inaccuracies or errors in your personal data.
Erasure: You can request deletion of your personal data if it is no longer necessary for the purposes for which it was collected.
Restriction: You can request to restrict the processing of your personal data in certain circumstances.
Objection: You can object to the processing of your personal data in certain cases.
Portability: You can request to receive your personal data in a structured, machine-readable format and transmit it to another controller.

You can exercise these rights by contacting us at the details provided below. You also have the right to lodge a complaint with a relevant data protection authority if you believe your privacy rights have been violated.

5. Contact Information

To exercise your rights or for any inquiries regarding this Policy, please contact us:

The Skillful Fence

Email: office@skillfulfence.com

Phone: +1 253-325-7849

6. Policy Updates

We may update this Policy from time to time to reflect changes in our practices or comply with legal requirements. We will notify you of any material changes through email notification or by posting the updated